Enrollment Support Specialist

Responsibilities: Deliver virtual enrollment and retention assistance to workers by providing benefits education and technical support. Manage inbound and outbound interactions while documenting customer data and maintaining performance metrics.

Requirements: Must possess active Life and Health licenses in the resident state and have strong computer literacy. A 4-year degree or equivalent experience in insurance, financial services, or HR is preferred.

Key skills: Benefits Education, Customer Service, Technical Support, Call Center Operations, Multi-tasking, Interpersonal Communication, Microsoft Office Suite, Sales Aptitude, Spanish Bilingualism, Life and Health Licensing

Keywords: Life and Health License, Virtual Enrollment, Core Products, Voluntary Benefits, Customer Retention, Call Center, Microsoft Suite, Insurance, Employee Benefits, Spanish Language