Experienced Student Loan Staff (Remote)

Responsibilities: Call consumers to secure payments on past due student loan accounts. Ensure all activities comply with company policies and local, state, and federal collections laws.

Requirements: Requires a high school diploma or equivalent and a high-speed, hard-wired internet connection. Candidates should possess strong negotiating skills and a positive customer service aptitude.

Key skills: Collections, Customer service, Negotiation, Phone etiquette, Problem solving, Multitasking, Confidentiality, FDCPA knowledge

Keywords: Student Loans, Collections, FDCPA, Remote Work, Customer Service, Debt Recovery, Broadband Internet, Payment Negotiation, Compliance