Field Service Engineer

Entegris

Remote (US)


Job description

Job Title

Field Service Engineer

Job Description

The Role

Entegris is currently seeking a   Field Service Engineer   to join our   Services   team  onsite at our customer location in Phoenix, AZ.

We are   seeking   a motivated, entry-level Field Service Engineer to support our Microenvironments product line, including FOUPs, FOSBs, and reticle handling pods, at leading semiconductor customer sites. In this role, you will serve as a key on-site technical resource, ensuring product performance and quality while working directly with customers in a fast-paced manufacturing environment. You will support service activities, respond to quality alerts, perform   component   replacements, and proactively   identify   risks that could   impact   customer production

What   You’ll   Do

  • Provide on-site support for FOUP, FOSB, and reticle pod systems within customer   fabs
  • Complete incoming inspections of reticle carriers when received at the customer
  • Respond to quality alerts, field issues, and rework activities with urgency and precision
  • Inspect, diagnose, and replace components to   maintain   product performance and reliability
  • Generate and deliver detailed service reports and documentation to customers
  • Communicate directly with customer engineering and operations teams   regarding   findings and corrective actions
  • Assist   in coordinating   possible returns   to an Entegris site for rework or investigation
  • Collaborate with cross-functional teams and external tool vendors to investigate issues and support root cause analysis
  • Ensure strict adherence to cleanroom protocols and quality standards

What   We   Seek

  • Associate’s or   Bachelor’s degree in Mechanical Engineering , Engineering Technology, or related field
  • Strong mechanical aptitude and troubleshooting ability
  • Excellent attention to detail and ability to   identify   defects
  • Strong communication   skills with customer-facing capability
  • Ability to interpret technical data and make quality decisions
  • Willingness to travel approximately 10% domestically

Preferred Qualifications

  • Experience in a manufacturing or production environment
  • Cleanroom experience highly preferred
  • Familiarity with semiconductor processes or precision mechanical systems

Work Environment

Work is performed at semiconductor customer sites in cleanroom environments requiring PPE and adherence to strict contamination protocols.   The role involves regular interaction with customer engineering and operations teams.

Why Work at Entegris

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background,   experiences and perspectives. We   leverage   the differences of our employees to  bring   new ideas   to the table. Every employee throughout the company is   encouraged to share input on projects and initiatives. Our decision-making   process is truly a collaborative effort as we realize there are leaders at every   level of the organization. We put our values at the core of how we   operate   as an   organization — not just when   it’s   convenient, but in a lasting and meaningful   way. We want the time and energy you spend here to have a positive impact on   your life inside and outside of the office.

What   We   Offer

Our   total   rewards   package   goes   above   and   beyond   just   a   paycheck.   Whether   you’re   looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

  • Generous   401(K)   plan   with   an   impressive   employer   match
  • Excellent   health,   dental   and   vision   insurance   packages   to   fit   your   needs
  • Flexible   work   schedule   and   11   paid   holidays   a   year
  • Paid   time   off   (PTO)   policy   that   empowers   you   to   take   the   time   you   need   to   recharge
  • Education   assistance   to   support   your   learning   journey
  • Values- driven   culture   with   colleagues   that   rally   around   People,   Accountability,   Creativity   and   Excellence

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to   providing   equal opportunity   to   all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status .

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