Fleet Specialty Admin I

Responsibilities: The Fleet Specialty Admin is responsible for opening legal and CSA cases, indexing documents, and handling inbound and outbound calls for fleet members. They must obtain citation information from courts or attorneys and input it accurately into the computer system.

Requirements: Candidates must have a high school diploma or GED and at least 2 years of experience in a call center setting. Required skills include a typing speed of at least 35 wpm, familiarity with 10-key, and the ability to communicate effectively via telephone.

Key skills: Customer Service, Data Entry, Call Center Operations, Legal Terminology, Critical Thinking, Problem Solving, 10-Key, Typing, Computer Literacy, Internet Navigation, Case Management, Phone Communication

Keywords: CDL Protection, CSA Scores, Traffic Citations, Legal Terminology, Paycom Self Service, Fleet Management, Case Indexing, Call Center, Compliance, Safety and Accountability