Florida-Based Helpline Counselor for Weekend Coverage

Responsibilities: Perform crisis and suicide intervention services, conduct safety assessments, and provide community service referrals via phone and virtual chat. Offer supportive listening and information to callers facing various life challenges.

Requirements: Must be a Florida resident with at least an associate's degree and combined education/experience of four years. Requires the ability to pass a level two DCF background screening and a drug test.

Key skills: Crisis Intervention, Suicide Intervention, De-escalation, Counseling, Therapy, Assessment Techniques, Supportive Listening, Virtual Chat Support, Typing (30 WPM), Case Management, Cultural Competency, Self-care

Keywords: Crisis Counseling, Suicide Intervention, Human Services, Mental Health, Social Work, DCF Background Screening, Virtual Call Center, Behavioral Health, Substance Use, Special Needs System of Care, 211 Broward, Community Services