Full-Time / Part-Time Remote Customer Service Representative

Responsibilities: Respond to customer inquiries via phone, email, and chat regarding telecommunications products and billing. Troubleshoot technical issues and manage account changes while maintaining accurate CRM records.

Requirements: Requires proven experience in customer service or technical support, preferably in telecommunications. Candidates must have strong communication skills and a reliable high-speed internet connection for a remote workspace.

Key skills: Customer Service, Technical Support, Troubleshooting, CRM Software, Communication Skills, Problem Solving, Account Management, Email Support, Live Chat Support, Phone Support

Keywords: Telecommunications, Digital Television, High-Speed Internet, Digital Phone Services, CRM, Technical Troubleshooting, Customer Experience, Remote Work, Billing Support, Account Management