Head of Course Development & Operations (Canada)

Responsibilities: Lead and scale a high-performing content and course operations organization overseeing the end-to-end lifecycle of online training courses. Drive innovation through AI-enabled workflows and manage cross-functional teams to ensure instructional quality and operational excellence.

Requirements: Requires 10+ years of experience in L&D or training operations with at least 5 years in a leadership role. Must have deep technical expertise in modern authoring tools, AI integration, and learning standards like SCORM and xAPI.

Key skills: Instructional Design, Learning Management Systems, Course Development, AI Content Generation, Operational Leadership, Project Management, Quality Assurance, Digital Media Production, LCMS Administration, Stakeholder Management, Strategic Planning, Content Governance, Agile Methodology, SCORM/xAPI/AICC Standards, Vendor Management, L&D Strategy

Keywords: Articulate 360, Adobe Captivate, ISpring, HeyGen, LCMS, LMS, SCORM, xAPI, AICC, JIRA Cloud, Agile, PMP, CPTD, ATD, Instructional Design, Generative AI, Compliance Training, Digital Production, Content Lifecycle Management, Release Management, B2B Learning, Professional Education, Worker Safety, Healthcare Training, Financial Services Training, Real Estate Training