Healthcare - Bilingual Enrollment Specialist (English/Spanish)

Responsibilities: The role involves conducting outbound calls to eligible patients to introduce them to a healthcare program and facilitate enrollment via a smartphone app. The specialist will also gather patient insights and collaborate with the team to improve the enrollment experience.

Requirements: Candidates must be fluent in both English and Spanish with a strong ability to communicate professionally in both languages. Experience in customer support, outbound calling, and lead conversion is highly preferred.

Key skills: English Fluency, Spanish Fluency, Outbound Calling, Patient Enrollment, Customer Support, Sales Conversion, Relationship Building, Problem Solving, Multitasking, Emotional Intelligence, Tech Savvy, Professional Communication

Keywords: Healthcare, Patient Enrollment, Bilingual, CX, Outbound Calls, Customer Experience, Smartphone App, Patient Support, Lead Conversion, Remote Work