Healthcare Collections Specialist

Responsibilities: Perform specialized healthcare collection work by managing inbound and outbound calls to resolve outstanding medical accounts. Negotiate payment arrangements and maintain accurate account documentation while adhering to FDCPA regulations.

Requirements: Requires a high school diploma and at least 6 months of customer service experience, with collections experience preferred. Must be proficient in PC use and capable of working independently in a remote environment.

Key skills: Medical Collections, Customer Service, FDCPA Compliance, Payment Negotiation, Account Documentation, Time Management, PC Proficiency, Typing (30-40 wpm), Virtual Communication, Conflict Resolution

Keywords: Healthcare Collections, Accounts Receivable, FDCPA, Medical Billing, Virtual Call Center, Debt Collection, Patient Communication, Payment Arrangements, Compliance, Remote Work