Implementation Specialist Manager

Responsibilities: Lead and mentor a team of Implementation Specialists and Business Analysts to deliver complex software deployments for energy sector clients. Oversee project lifecycles, manage resource capacity, and collaborate cross-functionally to improve scalable delivery processes.

Requirements: Requires a Bachelor's degree and 8+ years of experience in software implementation, including at least 3 years in a leadership role. Must possess strong technical knowledge of SQL and APIs, along with proven success managing enterprise-level SaaS projects.

Key skills: Team Leadership, Software Implementation, Project Management, Stakeholder Management, SQL, APIs, System Integrations, Resource Planning, Risk Management, Agile Methodologies, SaaS Implementation, Data Analytics, Business Analysis, Cross-functional Collaboration, Solution Design, Performance Management

Keywords: SaaS, Energy Sector, SQL, APIs, System Integrations, Agile, Enterprise Software, Professional Services, Data Analytics, ISO/RTO Operations, Wholesale Electricity Markets, Project Portfolio Management, Implementation Playbooks, Resource Planning, Stakeholder Management, Business Analysis