Jr IT Analyst (part-time)

Responsibilities: Serve as the primary point of contact for Tier 1 IT support, managing hardware, software, and user access issues. Administer Google Workspace and MDM platforms while leveraging AI and automation to improve IT workflows.

Requirements: Requires 0-3 years of IT support experience and proficiency with Google Workspace and MDM solutions. Candidates must possess strong customer service skills and the ability to work independently in a remote environment.

Key skills: Tier 1 IT Support, Google Workspace Administration, Mobile Device Management, Hardware Troubleshooting, Software Troubleshooting, User Access Management, Customer Service, Technical Communication, Documentation, Automation, AI Tools, Endpoint Security

Keywords: Google Workspace, MDM, Microsoft Intune, Kandji, Jamf, Bash, ZSH, Python, PowerShell, Identity And Access Management, Endpoint Security, SaaS, Cloud Infrastructure, ChatGPT, Claude, Microsoft Copilot, IT Operations, Systems Administration, Information Security, B-Corporation, GDPR, CCPA