Lead Field Service Specialist

Job Purpose: The Lead Field Services Technician oversees the installation, maintenance, and troubleshooting of Securus Technologies’ products and services across correctional facilities nationwide. This role leads field teams, ensures compliance with industry and company standards, and serves as a subject matter expert (SME) in telecommunications, networking, and electronic systems. The Lead Technician mentors junior technicians, manages complex installations, and acts as a liaison between field operations and internal departments.