Live Chat Agent Remote Work From Home FT
Burjline Builders
Los Angeles, California, United States · Posted Jul 17
Job description
Responsibilities: Provide professional customer support via live chat, email, and messaging platforms to resolve inquiries and maintain high satisfaction. Document all interactions in CRM systems and escalate complex issues to appropriate departments.
Requirements: Requires a high school diploma and strong written communication skills with the ability to manage multiple conversations simultaneously. A reliable high-speed internet connection and a dedicated home workspace are mandatory.
Key skills: Live Chat Support, Written Communication, Customer Service, Multitasking, Problem Solving, CRM, Ticketing Systems, Typing Speed, Data Confidentiality, Decision Making
Keywords: Live Chat, Customer Support, CRM, Ticketing Systems, Remote Work, Help Desk, Customer Satisfaction, Data Confidentiality, Online Messaging