Medical Billing Call Center Representative

Responsibilities: Handle high-volume patient calls to resolve billing inquiries and process credit card payments. Manage internal work queues, update confidential insurance information, and coordinate with collection agencies and attorneys.

Requirements: Proven experience in a call center or customer support role is preferred, with healthcare experience being a significant advantage. Candidates must possess strong communication skills and the ability to function in a fast-paced, stressful environment.

Key skills: Medical Billing, Customer Service, Call Center Operations, Insurance Billing, Payment Processing, Communication Skills, Detail Oriented, Time Management, Conflict Resolution, Data Entry

Keywords: Medical Billing, Call Center, Healthcare, Insurance Billing, Patient Inquiries, Payment Posting, Collection Agencies, Self-pay Accounts, Customer Support, HIPAA, Confidential Information