MISSOURI only - Work at Home Call Center Representative
InfoCision Management Corporation
Missouri, United States · Posted Jul 8
Job description
Responsibilities: Handle inbound and outbound customer calls professionally while following client-specific procedures. Provide high-quality customer service, resolve problems, and accurately document all interactions.
Requirements: Candidates must have excellent communication skills and the ability to navigate multiple computer applications. Specific hardware requirements include a Windows PC with 8GB RAM, a webcam, a USB headset, and a hard-wired internet connection.
Key skills: Verbal Communication, Customer Service, Computer Literacy, Multitasking, Problem Resolution, Call Documentation
Keywords: Call Center, Remote Work, Customer Support, Inbound Calls, Outbound Calls, Windows PC, USB Headset, High-speed Internet, Customer Experience, Call Flow