Onboarding Manager

Responsibilities: Lead end-to-end enterprise healthcare implementations from initial planning through deployment and long-term adoption. Develop scalable onboarding processes and build operational tools to monitor customer success and performance metrics.

Requirements: Requires a Bachelor's degree and over 7 years of experience in SaaS or healthcare technology implementation. Must possess strong technical aptitude in SQL and data visualization, with the ability to travel up to 50% of the time.

Key skills: Project Management, Enterprise Implementation, SaaS, Healthcare Technology, SQL, Data Analysis, Stakeholder Management, Change Management, Customer Onboarding, Technical Problem Solving, Relationship Management, Process Optimization, Training Delivery, KPI Monitoring, Cross-functional Leadership, Healthcare Workflows

Keywords: SaaS, Healthcare IT, Epic, Retool, Looker, Tableau, SQL, JavaScript, EHR Systems, Enterprise Implementation, Customer Activation, Change Management, Data Pipelines, KPIs, Clinical Operations, Medical Operations, Low-code Platforms, Project Leadership, Implementation Playbooks, Healthcare Administration