Open Text Extreme Business Analyst

Responsibilities: The role involves gathering and documenting business requirements to create customer communication management solutions using OpenText Exstream. The analyst will bridge the gap between stakeholders and developers by creating functional specifications and supporting testing activities.

Requirements: Candidates must have strong experience as a Business Analyst in CCM projects with hands-on expertise in OpenText Exstream. Proficiency in Agile methodologies and ALM tools like Jira or Azure DevOps is required.

Key skills: OpenText Exstream, Customer Communication Management, Business Analysis, Requirement Gathering, Stakeholder Management, Business Process Analysis, BRD Creation, FRD Creation, User Stories, Use Cases, Process Flow Diagrams, Agile, Scrum, Jira, Confluence, Azure DevOps

Keywords: OpenText Exstream, CCM, Customer Communication Management, Business Analyst, Document Composition, Document Lifecycle, BRD, FRD, User Stories, Use Cases, Process Flow, Agile, Scrum, Jira, Confluence, Azure DevOps, ALM Tools, SIT, UAT, Functional Design, Change Management, Impact Analysis, Root Cause Analysis