Patient Access Specialist - 100% Remote in PST, MST or CST Time Zones

Responsibilities: The Patient Access Specialist manages complex insurance workflows, authorizations, and billing inquiries to ensure seamless client care. They act as a resource for escalations and partner with internal teams to resolve registration-related denials and improve operational workflows.

Requirements: Candidates must have a high school diploma and 2-3+ years of experience in healthcare operations, patient access, or revenue cycle support. Proficiency with EHR/CRM systems and a strong understanding of insurance terminology are required.

Key skills: Insurance Verification, Prior Authorization, Medical Billing, Revenue Cycle Management, Patient Access, HIPAA Compliance, PCI Compliance, CRM Proficiency, EHR Proficiency, Case Management, Customer Experience, Problem Solving, Data Entry, Cross-functional Collaboration, Financial Clearance, Documentation

Keywords: Telehealth, Speech Therapy, EOB, COB, Medical Necessity, Visit Limits, Tiered Benefits, Payer Portals, SLA, Revenue Integrity, Payer Compliance, Healthcare Administration, Patient Journey, Financial Policy, Care-readiness