Patient Marketing Awareness Specialist-Temp

Responsibilities: The specialist conducts proactive outreach to educate patients on Signatera testing and helps them navigate the care journey. They address inquiries regarding eligibility, insurance, and billing while coordinating with internal teams and healthcare providers.

Requirements: Requires 2+ years of experience in patient support or healthcare operations, specifically within high-volume call center environments. A bachelor's degree and proficiency in Salesforce or similar CRM platforms are preferred.

Key skills: Patient Support, Customer Service, Healthcare Operations, Patient Engagement, Care Coordination, Outbound Calling, Salesforce, Microsoft Office, Spanish Bilingual, Patient-Centered Communication, Relationship Building, Active Listening, Problem Solving, Attention To Detail, Collaboration, Time Management

Keywords: Molecular Testing, Genetic Testing, Signatera, MRD Monitoring, PHI, HIPAA, CRM, Salesforce, Patient Portal, Oncology, Cell-Free DNA, cfDNA, Patient Outreach, Healthcare Compliance, Patient Coordination