Product Operations Lead

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-MB1

The Role

We're seeking a passionate and strategic Product Operations Lead to take our product team to the next level of innovation and growth. In this role, you’ll be at the heart of our mission—ensuring smooth, efficient operations while amplifying cross-functional collaboration across the organization. You’ll own the management of the Software Development Lifecycle, lead our company-wide roadmapping, and help shape high-impact board presentations. You’ll also drive key performance metrics and spearhead process improvements to ensure our internal operations deliver maximum impact.

Responsibilities

• Lead development & strategy setting for operations across Product & Engineering - setting key performance targets, tracking outcomes, and driving strategic initiatives.

• Facilitate the company roadmapping process, including standardized mechanisms for intake of input, execution of roadmapping activities, cross-team dependency management, alignment of OKRs, and distribution of roadmap content.

• Manage Solution Development Lifecycle across our key solutions, including facilitation of launches, tracking of experiments, and ensuring high quality documentation across teams.

• Operate as the initial point of contact for the product team in company-wide initiatives such as evolving onboarding, knowledge management, and employee growth & development.

• Lead and coordinate strategic meetings across Product, Engineering, and cross-functional leadership.

• Support preparation of Product material in preparation for quarterly board meetings

• Identify and evolve bottlenecked processes, applying strategic thinking to streamline operations and improve overall team efficiency.

Requirements and Qualifications

• Deep understanding of end-to-end lifecycle for building and deploying enterprise SaaS products & solutions

• Strong operational skills, such as measuring & regularly reporting on key metrics that drive towards key insights & effective decision making

• Highly adaptable with strong critical thinking skills, capable of evolving processes, addressing bottlenecks, and responding to operational challenges.

• Impeccable organizational skills and attention to detail

• Excellent written and verbal communication skills; strong, professional presence in working with customers / partners (including C-Suite executives)

• Willingness to “roll up your sleeves” and pitch in / fill in gaps when a team needs help

• Nice to haves : product management experience, project management certification, experience in healthcare technology

Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards.

Salary Range

$150,000 $200,000 USD

Qventus values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment . We welcome all qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Qventus participates in the E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with Disabilities Act (ADA) . In compliance with the California Consumer Privacy Act (CCPA) , Qventus provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice.

*Benefits and perks are subject to plan documents and may change at the company's discretion.

*Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.