Product Specialist

Responsibilities: Serve as the primary point of contact for customers to resolve technical issues and provide product guidance via email. Coordinate operational tasks, track inquiries, and contribute to internal documentation and FAQs.

Requirements: Requires strong written communication skills and technical curiosity to learn complex tools. A customer-centric mindset and an interest in finance, consulting, or technology environments are preferred.

Key skills: Written Communication, Technical Troubleshooting, Customer Support, M365, Product Navigation, Account Management, Remote Training, Attention To Detail

Keywords: M365, Financial Modeling, Brand Compliance, Customer Support, Technical Troubleshooting, SaaS, Finance, Consulting, Licensing, Billing, Account Settings, Remote Work, Startup