Property Management Collections - Remote

Responsibilities: The representative is responsible for making outbound calls and accepting incoming calls regarding past due accounts. The primary goal is to secure payments on delinquent accounts.

Requirements: Candidates must have a high school diploma and at least 2 years of experience in property management, specifically monitoring rent collections. Knowledge of FDCPA and specific home internet speed requirements are also mandatory.

Key skills: Rent collections, Delinquency management, FDCPA knowledge, Professional phone etiquette, Negotiating skills, Customer service, Problem solving, Multitasking, Confidentiality, Outbound calling

Keywords: Property Management, Collections, FDCPA, Customer Service, Rent Collections, Delinquencies, Remote Work, Broadband Internet, Outbound Calling, Payment Securing