Provider Relations Coordinator
EXL
United States · Posted Jul 13
Job description
Responsibilities: Act as a trusted liaison for healthcare providers to help them navigate processes and resolve issues. Support the Pre-Audit Team by improving the overall provider experience through proactive communication.
Requirements: Requires a high school diploma and prior experience in customer service or high-volume call centers. Proficiency in Microsoft Office and the ability to work in a fast-paced environment are essential.
Key skills: Customer Service, Problem Solving, Verbal Communication, Written Communication, Organization, Multitasking, Microsoft Excel, Microsoft Outlook
Keywords: Provider Relations, Healthcare Operations, Pre-Audit, Call Center, Data Analytics, Microsoft Office, Customer Experience, Remote Work, Healthcare Payer, Provider Support