Relationship Manager

Responsibilities: Manage a portfolio of strategic customer accounts to drive retention and revenue growth through trusted partnerships. Serve as the primary point of contact to ensure operational excellence, contract fulfillment, and alignment with customer objectives.

Requirements: Requires 5–7 years of experience in account or relationship management with a proven track record of managing strategic portfolios. Proficiency in Salesforce and Microsoft Excel is required, and a bachelor's degree is preferred.

Key skills: Account Management, Relationship Management, Customer Retention, Revenue Growth, Executive Relationship Building, Contract Renewals, Business Reviews, Performance Reporting, Negotiation, Presentation Skills, Financial Acumen, Salesforce CRM, Microsoft Excel, Cross-functional Collaboration, Consultative Selling, Strategic Planning

Keywords: Salesforce, Microsoft Excel, Waste Management, Environmental Services, Facilities Management, Logistics, Sustainability Initiatives, Customer Lifecycle Management, Consultative Account Management, Fortune 500, Enterprise Accounts, Contract Management, Profitability Analysis, Business Acumen, CRM, Strategic Account Planning, Performance Metrics, Customer Experience, Operational Excellence