Remote Chat & Email Support Representative

Responsibilities: Respond to customer inquiries via live chat and email regarding wellness products and order management. Document all interactions in the CRM and collaborate with other departments to resolve complex issues.

Requirements: Proven experience in chat and email-based customer support with exceptional written English skills. Must be legally authorized to work in the United States and possess proficiency in helpdesk software.

Key skills: Customer Support, Written Communication, Problem Solving, Time Management, CRM Proficiency, Helpdesk Software, English Grammar, Customer Relationship Management

Keywords: Customer Service, Live Chat, Email Support, Wellness Products, CRM, Helpdesk Software, Remote Work, Order Tracking, Customer Loyalty, Health and Wellness Industry