Remote Chat Support Agent

Responsibilities: Provide exceptional customer support via live chat, email, and digital channels to resolve inquiries and troubleshoot issues. Maintain accurate customer records in CRM systems and collaborate with internal teams to ensure high customer satisfaction.

Requirements: Requires a high school diploma and previous experience in customer or technical support. Candidates must possess strong written communication skills and a reliable high-speed internet connection for remote work.

Key skills: Written Communication, Problem Solving, Customer Service, Multitasking, Time Management, Technical Troubleshooting, CRM Software, Typing Skills, Digital Communication, Conflict Resolution

Keywords: Zendesk, Salesforce Service Cloud, Freshdesk, HubSpot, Intercom, Microsoft Office Suite, Google Workspace, Microsoft Teams, Zoom, Slack, CRM, Ticketing Systems, CSAT, Live Chat, Remote Work, Customer Experience