Remote Chat Support Representative

Responsibilities: Act as the first point of contact for clients via digital chat platforms to provide information on construction services and project timelines. Responsibilities include scheduling consultations, resolving client issues, and documenting all interactions in the CRM system.

Requirements: Candidates must have proven experience in customer or chat support with exceptional written English and strong typing accuracy. Proficiency in CRM software and a background or interest in the construction industry are highly valued.

Key skills: Customer Support, Chat Support, Written Communication, Interpersonal Skills, Typing Speed, Problem-Solving, Time Management, CRM Software, Client Services

Keywords: CRM, Live Chat, Construction Industry, Customer Relationship Management, Client Communication, Remote Work, Digital Chat Platforms, Customer Care