Remote Customer Operations Manager

Responsibilities: Oversee daily transportation operations to ensure the timely and efficient movement of freight across North America. Manage carrier relationships, monitor performance metrics, and collaborate with cross-functional teams to optimize supply chain efficiency.

Requirements: Requires 3+ years of experience in transportation management or logistics operations and proficiency with TMS and Microsoft Office 365. A bachelor's degree in Supply Chain, Logistics, or a related field is preferred.

Key skills: Transportation Management, Logistics Operations, Carrier Management, Freight Movement, Route Planning, Load Optimization, Performance Metrics Analysis, Negotiation, Relationship Management, Problem Solving, Microsoft Office 365, Transportation Management Systems (TMS), ERP Platforms, DOT Regulations, Compliance, Leadership

Keywords: Supply Chain Management, Logistics, Freight Management, 3PL, Freight Brokerage, Trucking, DOT Regulations, Oracle Transportation Management, SAP Transportation Management, MercuryGate, Carrier Sourcing, Rate Negotiations, Freight Cost Optimization, Intermodal Operations, Contract Logistics, Global Trade Management, TMS, ERP, Microsoft Excel, Microsoft Teams