Remote Customer Service Representative

Responsibilities: Serve as the primary point of contact for commercial clients by handling inquiries and scheduling appointments for electricians. Maintain accurate customer records and collaborate with internal teams to ensure seamless service delivery.

Requirements: Proven experience in a customer-facing role with exceptional communication and organizational skills is essential. Candidates must have a dedicated home office environment and proficiency with computers and CRM software.

Key skills: Customer Service, Client Relationship Management, Scheduling, Problem Solving, Time Management, CRM Software, Verbal Communication, Written Communication, Conflict Resolution, Data Entry

Keywords: Customer Service, CRM, Commercial Electrical Industry, Trade Services, Client Support, Scheduling, Remote Work, Professionalism, Client Relations, Database Management