Remote Customer Service Representative (Full-Time / Part-Time)

Responsibilities: Serve as the primary point of contact for customers via phone, email, and live chat to resolve concerns and process requests. Maintain detailed interaction records in CRM software while meeting performance metrics for quality and satisfaction.

Requirements: Requires a high school diploma and proficiency in Microsoft Office and Google Workspace. Previous experience in customer service or retail is preferred but not required.

Key skills: Customer Service, Problem Solving, Verbal Communication, Written Communication, Interpersonal Skills, Microsoft Office, Google Workspace, CRM Software, Multitasking, Organization, Time Management, Independent Work

Keywords: Customer Service, Remote Work, CRM, Microsoft Office, Google Workspace, Call Center, Customer Satisfaction, Live Chat, Account Management, Problem Solving, Administrative Support