Remote Hospitality Support Manager

Responsibilities: The Remote Hospitality Support Manager serves as the primary point of contact for key clients, ensuring they receive expert-level support and guidance on Aveniya's technology. This role also involves organizing onboarding sessions and monitoring client engagement to enhance their experience.

Requirements: Candidates should have proven experience in a client-facing role, preferably in a B2B technology or advanced manufacturing environment. Exceptional communication skills and a strong aptitude for problem-solving are essential, along with familiarity with 3D printing technologies.

Key skills: Client Management, Technical Support, Problem Solving, Communication, Organizational Skills, 3D Printing, Additive Manufacturing, CRM Software, Training, Onboarding, Documentation, Feedback Analysis, Relationship Building, Proactive Monitoring, Collaboration

Keywords: 3D Printing, Additive Manufacturing, Micro-Fusion, Client Support, Technical Issues, Onboarding, Training Sessions, Client Engagement, Feedback Analysis, Documentation, CRM Software, Support Ticketing, Problem Solving, Interpersonal Skills, Communication Skills, B2B Technology