Remote IT Help Desk Support Intern / Internship (Full-Time / Part-Time)

Responsibilities: Provide first-level technical support to employees via various remote tools to resolve hardware, software, and network issues. Assist with user account management, system maintenance, and the creation of IT documentation.

Requirements: Candidates should be currently enrolled in or have recently completed a degree or certification in IT, Computer Science, or a related field. Basic knowledge of operating systems, productivity suites, and troubleshooting techniques is required.

Key skills: Technical Support, Troubleshooting, User Account Management, Software Installation, Ticketing Systems, Cybersecurity, IT Documentation, Windows, MacOS, Microsoft Office 365, Google Workspace, Networking, Problem-Solving, Communication, Analytical Skills, Organization

Keywords: IT Help Desk, Remote Support, Windows, MacOS, Microsoft Office 365, Google Workspace, Cybersecurity, Ticketing System, Network Troubleshooting, User Access Management, Information Technology, Computer Science, System Maintenance, Knowledge Base, Hardware Support