Remote Live Chat Support Specialist
Burjline Builders
New York, New York, United States · Posted Jul 13
Job description
Responsibilities: The specialist will provide real-time professional support to clients via live chat to resolve issues and troubleshoot technical problems. They are also responsible for maintaining detailed records of customer interactions and collaborating with internal teams to improve support processes.
Requirements: Candidates must have proven experience in customer support, specifically with live chat, and possess outstanding written English communication skills. Proficiency in multitasking, typing, and the ability to work independently in a remote environment are required.
Key skills: Live Chat Support, Written Communication, Problem Solving, Multitasking, Typing Proficiency, Computer Skills, Customer Service, Technical Troubleshooting, Interpersonal Skills, Critical Thinking
Keywords: Live Chat, Customer Support, Technical Troubleshooting, Remote Work, Customer Satisfaction, Business Solutions, Professional Services, Client Relations, Operational Excellence, Communication Skills