Remote NEMT Scheduling Coordinator - WI Residents Only

Responsibilities: Handle high volumes of inbound and outbound calls to schedule non-emergency medical transportation for members and facilities. Provide exceptional customer service and professional communication to ensure patients access essential healthcare appointments.

Requirements: Requires a high school diploma and a dedicated, distraction-free home office with hardwired internet. Preferred candidates have at least 2 years of call center customer service experience and basic technology troubleshooting skills.

Key skills: Customer Service, Call Center Operations, Healthcare Scheduling, Verbal Communication, Written Communication, Technology Troubleshooting, Conflict Resolution, Empathy, Accountability, Professionalism

Keywords: NEMT, Non-Emergency Medical Transportation, Call Center, Remote Work, Healthcare Scheduling, Customer Experience, Inbound Calls, Outbound Calls, Wisconsin, Patient Coordination