Remote Seasonal Customer Service Representative TX

Responsibilities: Handle inbound and outbound calls to address customer inquiries regarding dental benefits and eligibility. Document all encounters in the tracking system and forward priority issues for resolution.

Requirements: Requires one year of call center experience and a typing speed of 25 WPM. Candidates must possess specific home office hardware, including a Windows 11 PC with 8GB RAM and a wired ethernet connection.

Key skills: Customer Service, Inbound Call Handling, Dental Care Knowledge, Typing, MS Office, Multi-tasking, Communication Skills, Computer Literacy, Documentation, Time Management

Keywords: Call Center, Dental Care Industry, Windows 11, MS Office, Microsoft Authenticator, Customer Support, Remote Work, Eligibility and Benefits, Inbound Calls, Outbound Calls, Ethernet Connection, Noise-canceling Headset