Seabourn Sales Agent- Remote- US
Carnival Corporation
Seattle, Washington, United States · Posted Jul 14
Job description
Responsibilities: The agent will handle inbound calls from consumers and travel advisors to promote and book luxury cruises and tours. Responsibilities include securing deposits, providing post-booking support, and resolving reservation issues to ensure a seamless customer experience.
Requirements: Candidates must have a high school diploma or equivalent and be authorized to work in the US without sponsorship. A quiet home workspace with cable internet (no satellite) and availability for specific PST shift hours, including some weekends, is required.
Key skills: Professional Sales Techniques, Customer Service, Interpersonal Communication, Computer Business Applications, Computerized Reservation Systems, Organizational Skills, Multitasking, Time Management, Team Collaboration, Written Communication, Verbal Communication, Problem Resolution
Keywords: Ultra-luxury Cruising, Cruise Tours, Inbound Sales, Travel Advisors, Reservation Systems, Quality Assurance, Remote Work, Customer Experience, Upselling, Travel Industry, Contact Center Sales