Seasonal Benefits Specialist (Call Center)

Responsibilities: The Benefits Specialist supports the Employee Services Team by processing benefit-related changes and resolving administration issues with internal staff and vendors. They are also responsible for counseling employees on benefit programs and performing monthly carrier invoice reconciliations.

Requirements: Candidates must have a bachelor's degree and 2-5 years of related benefits experience, including knowledge of ERISA, COBRA, and Section 125. Proficiency in PC skills and customer service experience are required, with bilingual abilities in Spanish or French preferred.

Key skills: Benefit Administration, Workday, Case Management, Customer Service, Carrier Invoice Reconciliation, Microsoft Office, HRIS, Professional Communication, Analytical Skills, Multitasking, Spanish, French

Keywords: Workday, Benefit Administration, HRIS, ERISA, COBRA, Section 125, Case Management, Carrier Invoices, Employee Services, Call Center, Microsoft Office, Outlook