Seasonal Bilingual Benefits Specialist (Call Center)

Responsibilities: The Benefits Specialist supports the Employee Services Team by processing benefit-related changes and resolving administration issues. They counsel employees on plan features and perform monthly carrier invoice reconciliations.

Requirements: Candidates must have a bachelor's degree and 2-5 years of related benefits experience, including knowledge of ERISA and COBRA. Proficiency in PC skills and customer service experience are required, with bilingual skills in Spanish or French preferred.

Key skills: Benefit Administration, Workday, Case Management, Customer Service, Carrier Invoice Reconciliation, Spanish, French, Microsoft Office, HRIS, Analytical Skills, Multitasking, Professional Communication

Keywords: Workday, Benefit Administration, HRIS, ERISA, COBRA, Section 125, Carrier Invoices, Case Management, Knowledge Base, Contact Center, Bilingual, Spanish, French, Microsoft Office, Outlook