Seasonal Customer Support Representative

Responsibilities: Provide high-quality customer assistance via phone, chat, and email regarding accounting, payroll, and software-related inquiries. Troubleshoot user issues, maintain accurate records, and collaborate with internal teams to improve product functionality.

Requirements: Requires a high school diploma or equivalent and previous professional customer service experience. Candidates must be comfortable learning new software and be available to work Monday through Friday from 10:00 AM to 7:00 PM ET.

Key skills: Customer Support, Troubleshooting, Communication Skills, Problem Solving, Multitasking, Attention To Detail, Empathy, Adaptability, Technical Support, Time Management, CRM Systems, Accounting Software

Keywords: Customer Support, Accounting Software, Payroll, Tax-related Inquiries, CRM, Remote Work, Technical Support, Software Troubleshooting, Customer Experience, SaaS, Digital Tools, Customer Satisfaction