Senior Account Manager

WISE Digital Partners is Hiring a Senior Account Manager!

Location: Remote (Work from Anywhere)

Schedule: Full-Time

Compensation: $65,000 per year + Commission & Bonus Opportunities

Employment Type: Full-Time

Overview

WISE Digital Partners is an award-winning digital marketing agency recognized on the Inc. 5000 list of America's fastest-growing private companies for three consecutive years. Fully remote since its founding, WISE partners with small and mid-sized businesses across North America to deliver innovative digital marketing strategies that drive measurable business growth.

We're looking for a Senior Account Manager who thrives on building long-term client relationships, leading strategic marketing conversations, and helping clients maximize the value of their digital marketing investments. This role is perfect for someone who is organized, digitally savvy, data-driven, and enjoys collaborating with both clients and internal teams while working independently in a remote environment.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.

• Manage and nurture relationships across 15+ active monthly client accounts.

• Lead digital marketing strategy discussions covering SEO, PPC, websites, and AI-driven visibility.

• Coordinate with internal marketing, design, and development teams to execute client initiatives.

• Manage client requests and oversee smaller website and marketing projects.

• Present campaign performance, insights, and results to clients.

• Educate clients on digital marketing strategies and available services.

• Identify opportunities for account growth through upselling and long-term relationship building.

• Participate in internal meetings and client-facing strategy sessions.

• Build trust through proactive communication and exceptional client service.

Must Have

• 3+ years of account management experience managing local, regional, or national accounts.

• Experience working with at least one of the following industries:

• Professional Services (Legal, Accounting, Mortgage)

• Home Services (HVAC, Plumbing, Roofing, Restoration)

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• Strong understanding of digital marketing, including:

• SEO

• PPC

• Websites

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• Familiarity with AI platforms such as ChatGPT, Gemini, or similar tools and their role in improving online visibility.

• Experience managing website-related client projects.

• Comfortable managing 15+ active client accounts simultaneously.

• Strong communication and presentation skills.

• Excellent organizational and time management abilities.

• Ability to work independently in a fully remote environment.

• Strong collaboration skills and sound judgment regarding when to involve subject-matter experts.

• Willingness to grow into leading strategic marketing conversations with internal support.

Nice to Have

• Experience growing client relationships through consultative upselling.

• Previous agency experience.

• Strong understanding of performance reporting and digital marketing analytics.

• Experience working with cross-functional marketing teams.

• Competitive Salary

• Commission & Bonus Opportunities

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off (PTO)

• On-the-Job Training

• Career Advancement Opportunities

• Fully Remote Work Environment

• No Weekend Work