Senior Manager of Coaching Operations & Academy

Responsibilities: Drive systems efficiency, workflow design, and training frameworks for the Coaching Department. Oversee the Coach Training Academy and partner with Product and Technology to integrate AI and automation tools.

Requirements: Requires 3-5+ years of people management and operational leadership in digital health or behavioral coaching. A Bachelor's degree in Psychology, Counseling, Social Work, or a related field is required.

Key skills: Operational Workflow Design, People Management, Training Program Development, Performance Analytics, Change Management, Digital Health Operations, Behavioral Coaching, Data-Driven Decision Making, HIPAA Compliance, Workforce Planning, Capability Development, Process Improvement

Keywords: Digital Health, Behavioral Health, AI Integration, Automation, Workflow Optimization, Onboarding Pipeline, Performance Metrics, Chart Auditing, HIPAA, Pediatric Care, Anxiety and OCD Care, Learning Pathways, Capacity Forecasting, Change Leadership, Evidence-Based Behavior Change