Senior Program Manager

Responsibilities: Lead the business-side execution of a large-scale migration from IKA to QNXT for a healthcare payer. Act as the primary liaison between executive leadership, IT teams, and system integrators to drive operational readiness and process optimization.

Requirements: Requires 10+ years of experience leading large-scale business programs in healthcare insurance with specific expertise in QNXT implementations. A PMP certification and a strong background in health plan operations are essential.

Key skills: QNXT Implementation, PMP Certification, Healthcare Payer Operations, Executive Communication, Stakeholder Management, Strategic Planning, Program Governance, Risk and Issue Management, Organizational Change Management, Business Process Transformation, Presentation Skills, Decision Management, Cross-functional Leadership, Business Readiness Planning, Cutover Planning, Parallel Testing

Keywords: QNXT, IKA, Healthcare Payer, Managed Care, PMP, Core Administration Platform, Business Transformation, Change Management, Claims, Billing, Provider Operations, Clinical Operations, Enrollment, Finance, PMO, Business Readiness, Cutover Planning, Parallel Testing, Stakeholder Management, Executive Reporting, Process Optimization, Risk Management, Dependency Tracking, Milestone Management, Governance, Implementation Lifecycle, Enterprise System Implementation, Operational Excellence, Business Requirements, Design Decisions