Senior Resolution Manager

Responsibilities: Investigates and settles complex claims with high exposures, including determining coverage, liability, and damages. Manages a full caseload while communicating action plans to clients and ensuring compliance with corporate and statutory policies.

Requirements: Requires a high school diploma and at least 5 years of related claims experience, with a bachelor's degree preferred. Must hold or be able to obtain necessary state licenses and certifications for claims handling.

Key skills: Claims Investigation, Liability Evaluation, Reserve Setting, Negotiation, Critical Thinking, Problem Solving, Written Communication, Verbal Communication, Analytical Skills, Case Management, Regulatory Compliance, Insurance Recovery

Keywords: Claims Management, Workers Compensation, Liability, Insurance Recovery, Reserve Authority, Statutory Requirements, Regulatory Compliance, Case Load Management, Industry Standards, Claims Software