Service Delivery Manager

Responsibilities: Lead network service excellence by managing Managed Service Providers (MSPs) to ensure stable connectivity and performance benchmarks. Oversee financial investments and operational integrity to align vendor activities with corporate security and architectural standards.

Requirements: Requires a combination of education and experience, such as a high school diploma with 3 years of experience or a degree with 2 years. Preference is given to candidates with 5+ years of MSP management and expertise in IT financial management.

Key skills: MSP Management, SLA Enforcement, IT Financial Management, Network Service Delivery, Contract Negotiation, Vendor Management, Root Cause Analysis, Risk Management, CapEx/OpEx Management, Strategic Planning, Operational Integrity, Infrastructure Evolution

Keywords: Managed Service Providers, MSP, SLA, CapEx, OpEx, Network Engineering, Service Delivery, IT Infrastructure, Root Cause Analysis, Corporate Security Policies, Risk Management, Healthcare IT, Financial Oversight, Vendor Relations