Social Media Community Manager - English

Responsibilities: Act as the voice of a leading beverage brand by responding to consumer queries and complaints across social platforms. Focus on building positive community associations through authentic, playful, and caring human interactions.

Requirements: Requires strong US English written skills and professional experience in social customer care or community management. Candidates must possess a compatible computer setup (Windows 11/macOS Sonoma) and be available to work flexible hours, including weekends.

Key skills: Community Management, Social Media Engagement, Customer Service, English Grammar, Content Moderation, Digital Technology Proficiency, Remote Collaboration, Tone of Voice Adaptation

Keywords: Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, YouTube, Social Media Agency, Community Management, Customer Care, Digital Tools, Windows 11, MAC OS X, 2FA, Remote Work, Beverage Industry