Software Licensing Help Desk Specialist

Responsibilities: Provide technical support and administrative coordination for software licensing requests and asset management operations. Maintain accurate software records, manage license keys, and collaborate with vendors and internal teams to ensure efficient tool access.

Requirements: Requires a Bachelor's degree and 1-5 years of experience in IT support or software asset management. Candidates must be U.S. citizens eligible for a Public Trust Clearance with strong organizational and communication skills.

Key skills: Software Licensing, IT Help Desk, Software Asset Management, Technical Support, Customer Service, Process Management, Troubleshooting, Documentation, Vendor Coordination, Change Management, Problem Solving, Stakeholder Management

Keywords: Software Licensing, Software Asset Management, IT Help Desk, Public Trust Clearance, Service Request Workflows, License Keys, Installation Packages, Contract Management Tools, Technical Support, Provisioning