Sr. Coordinator, Patient Access (Case Manager)

Responsibilities: Manage the end-to-end patient care process from benefit verification to medication delivery to ensure timely access to therapies. Coordinate between healthcare providers, insurance companies, and patients to resolve coverage issues and process enrollments.

Requirements: Requires 2-4 years of industry experience in patient-facing roles, preferably within a Hub or Patient Support Service. Candidates should have a high school diploma and strong knowledge of Medicare, Medicaid, and commercial insurance policies.

Key skills: Benefit Verification, Case Management, Insurance Coordination, Patient Support, Payer Landscape Knowledge, Medical Billing, Customer Service, Problem Solving, Data Entry, MS Office, Mediation, Written Communication, Oral Communication, Pharmaceutical Therapy Knowledge, Medication Adherence, Patient Onboarding

Keywords: Patient Access, Case Manager, Specialty Pharmacy, Benefit Investigation, Prior Authorization, Medicare, Medicaid, Managed Care, Commercial Insurance, Reimbursement, Patient Onboarding, Pharmaceuticals, Healthcare Provider, Payer Landscape, Hub Services, Medication Adherence, Disease States, Data Entry, MS Office