Sr. Coordinator, Patient Access (Field Support Coordinator)

Responsibilities: Acts as the primary point of contact for physician offices and patients to facilitate enrollment in patient support programs. Responsibilities include tracking patient metrics, managing complex cases, and providing guidance to junior case managers.

Requirements: Requires 5+ years of industry experience in patient-facing roles and a high school diploma or equivalent. Preferred qualifications include experience with Hub services, in-depth knowledge of health insurance benefits, and proficiency in MS Office.

Key skills: Case Management, Patient Interaction, Health Insurance Benefits, Pharmaceutical Therapies, Problem Solving, Mediation, Data Entry, MS Office, Patient Onboarding, Communication Skills, Medication Adherence, Audit Completion, Stakeholder Reporting, Customer Service, Healthcare Regulations, Conflict Resolution

Keywords: Patient Access, Specialty Pharmacy, Hub Services, Field Reimbursement Managers, Patient Support Program, Health Insurance, Pharmaceuticals, Disease States, Medication Adherence, Case Management, MS Office, Patient Onboarding, Healthcare Compliance, Patient Metrics, Remote Work