Support Specialist, Fandango 1 (Theater Operations Experience Preferred)
Versant
Orlando, Florida, United States · Posted Jul 9
Job description
Responsibilities: Provide technical consulting and support to cinema operators using proprietary software to optimize business operations. Responsibilities include remote troubleshooting of hardware and software, conducting training, and documenting cases in CRM.
Requirements: Requires technical proficiency in MS Windows, networking, and TCP/IP, with a strong focus on customer service. A bachelor's degree in IT or Computer Science and experience with cinema or POS systems is preferred.
Key skills: Technical Troubleshooting, Customer Service, MS Windows, TCP/IP, LAN Functionalities, CRM Documentation, Point-of-Sale Systems, Salesforce, Network Configuration, Software Installation, Client Relationship Management, Analytical Problem Solving
Keywords: Fandango, Cinema Operations, MS Office, TCP/IP, LAN, Salesforce, POS Systems, Windows Printing, Bluetooth Pairing, IP Conflicts, CRM, IT Support, Help Desk, Technical Consulting, Remote Support