Support Specialist - P - SPECIFIC SHIFT NEEDED PART TIME
ACD Connect, LLC
Farmington, Utah, United States · Posted Jul 17
Job description
Responsibilities: Handle inbound customer calls and emails to provide support for general portal and billing queries. Guide users through troubleshooting and navigating company products and services.
Requirements: Must possess a Windows PC, USB headset, webcam, and high-speed internet. Candidates must be available for specific afternoon/evening shifts and reside in approved US states.
Key skills: Customer Support, Troubleshooting, Billing Support, Email Communication, Call Handling, Account Management, Microsoft Office
Keywords: Customer Service, Virtual Company, Donor Support, Windows OS, Microsoft Office, Broadband Internet, Remote Support, Billing Support, Portal Support, Call Center